What Information We Collect

We collect different types of information depending on how you use our services. Some you provide directly, others we gather automatically through your interactions with our platform.

Personal Information You Give Us

• Name, email address, and phone number when you create an account
• Postal address for correspondence and account verification
• Date of birth to verify age requirements for investment services
• Financial information including bank details and investment preferences
• Tax identification numbers as required by Irish revenue regulations
• Identity verification documents such as passport or driving licence
• Information you share when contacting our support team

Information We Collect Automatically

When you visit our website or use our services, certain data gets collected automatically:

• IP address and approximate geographic location
• Browser type, device information, and operating system
• Pages visited, time spent, and navigation patterns
• Referral sources and search terms used to find us
• Transaction history and investment activity on your account
• Communication preferences and interaction with our emails

How We Use Your Information

We use your data to provide and improve our seasonal investing services. Here's what that actually means in practice:

We don't sell your personal information to third parties. Period. And we won't use it for purposes beyond what we've outlined here without asking you first.

Sharing Your Information

Sometimes we need to share your data with other organizations to provide our services properly. But we're selective about who we work with.

Service Providers We Work With

• Payment processors for handling transactions securely
• Banking partners for account management and transfers
• Identity verification services to prevent fraud
• Cloud hosting providers for data storage and security
• Customer support platforms to manage your inquiries
• Analytics services to understand platform usage patterns

All these partners are contractually bound to protect your data and can only use it for the specific purposes we've authorized.

Legal and Regulatory Disclosures

We may share your information when required by Irish or EU law, including:

• Responding to valid legal requests from authorities
• Reporting to the Revenue Commissioners for tax purposes
• Cooperating with the Central Bank of Ireland investigations
• Complying with anti-money laundering regulations
• Protecting our legal rights in disputes or litigation

Your Rights Under GDPR

As someone whose data we process, you have substantial rights under European data protection law. You're in control here.

1. Right to Access: You can request a copy of all personal data we hold about you at any time
2. Right to Rectification: If something's wrong or outdated, you can ask us to correct it
3. Right to Erasure: Also called the "right to be forgotten" – you can request deletion of your data in certain circumstances
4. Right to Restrict Processing: You can ask us to limit how we use your data while we resolve a concern
5. Right to Data Portability: You can receive your data in a structured format to transfer elsewhere
6. Right to Object: You can object to processing based on legitimate interests or for marketing purposes
7. Rights Related to Automated Decisions: You can challenge decisions made solely by automated systems

Data Security Measures

We've implemented multiple layers of security to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

• 256-bit SSL encryption for all data transmitted to and from our servers
• Encrypted storage for sensitive financial and personal information
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account access
• Automated systems to detect and prevent suspicious activity
• Secure backup systems with encryption and redundancy

Organizational Measures

Security isn't just about technology. We've also established internal policies and procedures:

• Staff training on data protection and security best practices
• Strict access controls limiting who can view your information
• Regular review and update of our security protocols
• Incident response procedures for any potential breaches
• Background checks for employees with data access

Despite our efforts, no system is completely invulnerable. If we ever experience a breach that affects your data, we'll notify you and the Data Protection Commission within 72 hours, as required by GDPR.

Data Retention and Deletion

We don't keep your data forever. Our retention periods depend on the type of information and why we collected it.

Standard Retention Periods

• Account information: Retained while your account is active, plus 7 years after closure for regulatory compliance
• Transaction records: Kept for 7 years as required by Irish tax and financial regulations
• Marketing data: Stored until you withdraw consent or for 3 years of inactivity
• Identity verification documents: Retained for 7 years after account closure
• Customer support communications: Kept for 3 years for quality and training purposes
• Website analytics data: Anonymized after 26 months

These periods comply with Irish financial services regulations and GDPR requirements. When retention periods expire, we securely delete or anonymize your data so it can no longer identify you.

International Data Transfers

Your data is primarily stored on servers within the European Economic Area. But some of our service providers operate globally, which means your information might be transferred outside the EEA.

When we transfer data internationally, we ensure it receives equivalent protection through:

• EU Commission approved Standard Contractual Clauses
• Verification that recipient countries have adequate data protection laws
• Additional safeguards and security measures as required
• Regular review of third-party compliance with data protection standards

You can request more information about specific transfers and the safeguards we've implemented by contacting us.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and to understand how people use our platform. You have control over most of these.

Types of Cookies We Use

• Essential cookies: Required for the website to work – you can't opt out of these
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand usage patterns and improve our services
• Marketing cookies: Track your visit across websites for advertising purposes

You can manage your cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect how our platform works for you.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect information from anyone younger than 18. If you're a parent who believes your child has given us personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when we last revised this policy. We recommend reviewing it periodically to stay informed about how we're protecting your information.

Questions and Complaints

If you have questions about this privacy policy or how we handle your data, we're here to help. Reach out to our data protection team at [email protected] or call us at +353214841599.

You also have the right to lodge a complaint with the Data Protection Commission if you're unhappy with how we've handled your information:

We'd prefer to resolve any concerns directly with you first, so please contact us before escalating to the regulator.